westoffer.com

Reply:
Hi atour, we have reset your password now, and have sent you an email about your account password, you can check your email. thank you! westoffer

Date:3/7/2010 9:51:09 PM

I would like to know what material your chanel wathes are made of and can you tell me if this watch is a big face or small -BN: WH_CH_W_9

Reply:
Hi,friend the material for chanel watches is Ceramic WH_CH_W_9 is big face thank you

Date:3/7/2010 9:33:09 PM

When you gonna have the 2010 coach bags styles?

Reply:
we will upload 2010 coach styles on 15th of this month thank you,friend

Date:3/3/2010 11:32:17 PM

The product is excellent. However I wish that all my items could be shipped together=)

Reply:
Hi,my friend your order we have all shipped out we total shipped by 3 packs,here is the EMS tracking number 1.EE333808694CN 2.EE333808677CN 3.EE333808650CN than you

Date:3/3/2010 11:30:32 PM

Hello, can u tell me the colors and dimensions of BN:COACH_ELJJ_1847, Thank you

Reply:
Hi,friend here is the dimensions of COACH_ELJJ_1847 7.8x5.5x1 size for inch thank you

Date:3/3/2010 4:01:53 PM

I try to pay with credit card didnt work so I need info so I can do western union this is my new email above my order # is 1020103322116

Reply:
Hi,friend our sales have sent you an emails for pay with western union for the order 1020103322116,pls check your emails send by westoffer_enya@hotmail.com after payment,pls send us the MTCN to us,and sender's name address,phone NO.

Date:3/3/2010 12:40:23 PM

Would you please give me the dimensions of lv_bydbr_22? Thank you

Reply:
Hi,friend the dimensions for lv_bydbr_22 is 13.5"x16"x5"

Date:3/3/2010 12:08:48 PM

Hi Isaac, when are you going to have the polo T-shirts agian?. Thanks.

Reply:
Yes,friend the 2010 new style of Polo T-shirts will list on 10th of Mar.

Date:3/2/2010 6:29:14 PM

I placed my order and received my package; however, only some of the items were there. I was charged for everything. I am missing at least half my order. What now???? I also sent a personal email but I am really anxious to know what to do now. We were really hoping for the rest of our things!

Reply:
Hi,friend we total shipped 2 packs of your order EB087585192CN EB087585161CN this pack is on the way to you shipped yesterday,,pls just wait 5-7 business days,you will received your second packs if you hanve any questions,just send us email westoffer_isaac@hotmail.com thank you

Date:3/2/2010 1:28:34 PM

I have wrote so many emails. I have not gotten a tracking number for the rest of my order. Could You please write to me or call me let me know when my shipment would be sent out.

Reply:
Hi,friend we total shipped 2 packs to you for your order 20201021272429 track NO. EE036377893CN EE036377920CN the second pack shipped yesterday,,pls track it after 24 hours,and you can receive it after 5-7 business days if you have other any questions,just contact us or send emails to us westoffer_isaac@hotmail.com thank you

Date:3/2/2010 11:32:16 AM

Hello Order ID 1020102181502. Ordered was placed the week of 2/15. Charged my acct on 2/22 and I recieved an email from Enya stating that the order was delayed due to the Chinese New Year and would soon be delivered. it is now 3/2 and I still do now have a tracking #. can you provide an update? This is my first order with West offer ! Thanks

Reply:
Hi,friend sorry we pending your order too later your order we have shipped out yesterday,cause 2/15 is chinese new year,we are on holidays,so pls understand here is your order's track NO.EE333808915CN your pack is on the way to you,you can track it on www.usps.com for your pack info thank you,friend

Date:3/2/2010 10:10:57 AM

issac still waitting for you to ship my order whats going on

Reply:
Hi,friend your order we have shipped out here is your order's tracking number EE333805429CN you can track it on www.usps.com thank you,my friend isaac

Date:3/2/2010 2:01:57 AM

i made an order , the funds have been picked up from western union and it now says payment go through....when will my order be shipped

Reply:
Hi,friend your order we have shipped out,here is track NO EE360194148CN you can track it on www.usps.com thank you,my friend

Date:3/1/2010 4:14:25 PM

HI I AM A NEW CUSTOMER FROM USA IM JUST WONDER HOW MUCH IS THE SHIIPING COST IF A WANT IT LIKE UPS OR DHL..

Reply:
Hi,friend ship UPS or DHL is too danger,we ship by EMS so you can safe get your pack,just will cost 5-7 business days for get pack so we suggest our customers for EMS ship,we can 100% assure customers can received their pack or we will refund to customers thank you

Date:3/1/2010 9:22:06 AM

Thanks for the email but how would i replace the shoes i ordered with a new pair and would it charge me for replacing it?

Reply:
Hi,friend it is easy to change you just choose the same price of out stock shoes and send the item number or pic to our sales so we will process and ship out your order thank you

Date:2/28/2010 10:20:22 PM

I am requesting information about my order # 102010223233454. It has been a week since I placed my order and have not received anymore information. Will please let me know if and when my order has shipped? Thanks

Reply:
Hi,friend sorry about your order ship out delay,cause chinese new year,,,we process slow your order we have shipped out yet,here is the track NO EE318976151CN pls track it on www.usps.com thank you,hope you can understand,my friend

Date:2/28/2010 5:35:06 PM

I have sent two emails regarding the shipment of my order and have received no response. I'd greatly appreciate if someone could answer my question. My order #2020102214431 HAS THIS ORDER BEEN SHIPPED YET?

Reply:
hi,friend sorry reply so solw,cause we just finished chinese new year holiday your order we have shipped out yet,here is your order's EMS tracking number 1.EE318976372CN 2.EE333178239CN pls track on www.usps.com for the order delay process hope you can understand,if you have any questions,just send email to me westoffer_isaac@hotmail.com best wishes to you!!!!

Date:2/28/2010 8:50:48 AM

Hi friend i have sent four e-mail without a response yet my order 20201012652250 was shipped febuary 5 but i have not recieved it yet the united states postal center said it never left china contact your company so you can contact your postal system but i'm have'nt brrn responed to can somebody let me no where is my stuff and when will it be delivered thanks

Reply:
Hi,friend we have responed your emails yet and your order we have shipped out,here is your order's EMS tracking number 1.EE254952844CN 2.EE253323516CN 3.EE333805066CN pls track them on www.usps.com and if you have any questions,just send email to me westoffer_isaac@hotmail.com

Date:2/27/2010 8:14:37 PM

Hi i try to place my oder but they keep saying user name is right.how cani reset to oder

Reply:
Hi,friend we checked your account is no problem and you have make an order on westoffer.com if you have any questions about payment,pls check your email boxes,our sales have sent you an invoice for your order thank you,westoffer_isaac@hotmail.com

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